Refund and return is a guaranteed right for all our customers, and it includes all the products that we offer on our store.

All products displayed on our store are subject to the exchange and return policy according to the terms and conditions stipulated in this page.

You can return if the product is defective and the customer has been connected to this defect, in this case only the site will be responsible for replacing the product or returning the entire right of the customer.

In the case of replacement, the customer requests to replace the product from the site after receiving it for at least 1 day, provided that the product is in its full original condition and there is no break or error caused by the customer, and that the product is in the same original condition upon purchase and wrapped in the original packaging.

In this case, it costs The customer at the shipping price and the price difference if there is a price difference between his product and the product he wants from our store.

Return within three (3) days and exchange within seven (7) days from the date of purchase.

Please contact us via the Contact Us page or via our phone numbers in order to request a return or replacement.

30% of the value of the product is deducted if the customer does not want the product and it has no defect or any problem.